E.V.A.N. / AI Operations Agent
Turn incoming requests into controlled actions.
Email and orders carry the work. E.V.A.N. interprets the request, checks rules and routes the next step to a system or a person.
Follow one request through the workflow.
Illustrative workflow, not a production screenshot. The final inputs, integrations and controls are agreed during scoping.
Inputs
An email, order or document enters the agreed channel.
Interpretation & rules
Extract details, identify missing information and check the rules for this request.
Proposed action
Prepare a route, record update or response using the available context.
Human approval
Send uncertain cases and decisions requiring authorisation to the responsible reviewer before execution.
System handoff
Send the approved action to the connected system. Assign unsuccessful handoffs for review.
Traceability
Define which source references, decisions and outcomes the deployment needs to record, with appropriate access and retention.
Start with the boundary.
A useful first scope names the inbox, request types, required fields, destination system and person who owns exceptions. Existing systems and available APIs determine the integration work.
Evaluate a pilot against your current handling time, review effort, completed requests and corrections. Those measurements establish whether expansion is worthwhile.
Explore architecture decisions ↗Start with one workflow
Bring the work. Map the opportunity.
Tell us what arrives, which systems it touches and where your team loses time.