01 / LOGISTICS & FREIGHT FORWARDING
Keep shipments moving without inbox chasing.
- Classify incoming shipment and quote requests
- Extract booking details from emails and documents
- Validate shipment data against required fields
- Request missing customs or delivery information
- Send milestone and delay updates to customers
- Reconcile carrier status updates with internal records
02 / ENGINEERING & PROCUREMENT
Make tender and supplier review easier to trace.
- Find and shortlist potential suppliers
- Check supplier records and qualification documents
- Extract quotation details and technical specifications
- Compare offers against defined tender criteria
- Prepare evaluation packs for reviewer approval
- Chase expiring certificates and supplier documents
03 / MANUFACTURING OPERATIONS
Turn production exceptions into owned actions.
- Capture work orders from emails, forms and PDFs
- Check material availability and order readiness
- Route quality deviations to the right owner
- Compile shift handover summaries
- Reconcile production updates across planning systems
- Prepare recurring operational and quality reports
04 / PROPERTY & FACILITIES MANAGEMENT
Route requests before they become resident follow-ups.
- Classify maintenance requests by type and urgency
- Extract property, tenancy and issue details
- Check service-level rules and contractor coverage
- Create and assign work orders
- Request missing photos, access details or approvals
- Send status updates and close-out summaries
05 / PROFESSIONAL SERVICES
Protect billable time from administration.
- Intake and route new client requests
- Extract scope, deadlines and deliverables from briefs
- Check engagement requirements and missing information
- Prepare project status summaries from work updates
- Draft recurring client progress reports for review
- Reconcile time, expenses and invoice-supporting records
06 / MULTI-SITE RETAIL & HOSPITALITY
Give every location one route for operational issues.
- Classify store or venue incident reports
- Consolidate daily site updates into a shared view
- Route maintenance and supplier issues to owners
- Check stock, delivery and discrepancy reports
- Chase incomplete compliance and opening checklists
- Prepare weekly exception and performance summaries
